Donor Privacy Policy

Food Bank of Northeast Louisiana respects your privacy. Donor personal information collected via the internet, phone, by mail or in person will be protected in the following ways: We use your contact information only to process your gift, maintain accurate financial records, and keep you informed of our activities. We will not give or sell your contact information to outside parties, nor will we solicit donations from you on behalf of outside parties. We will not send donor mailings on behalf of other organizations.

We will only share personal information if you give us specific permission to do so. If you wish to be removed from our mailing list, please contact us at info@fbnela.org, 318-322-3567, or by mail to P.O. Box 5048, Monroe, LA 71211.

Internet Privacy Policy

The Food Bank of Northeast Louisiana’s Collection and Use of Your Information

The Food Bank of Northeast Louisiana shares your concerns about privacy on the Internet. In order to better protect your privacy, the Food Bank of Northeast Louisiana has provided this this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our web site. This Privacy Policy, being part of the Terms, works in conjunction with the Terms and Conditions of Use, but does not modify or supersede it.

In the course of using the Site, the Food Bank of Northeast Louisiana may ask you for your name, e-mail address, postal address, telephone number, fax number as well as other relevant information. The Food Bank of Northeast Louisiana also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, aggregate data about the number of visits to the Site and/or aggregate data about the pages visited.

How The Food Bank of Northeast Louisiana Uses the Information

The Food Bank of Northeast Louisiana uses the non-personally identifiable information (“Aggregate Data”) to improve the design and content of the Site and to enable the Food Bank of Northeast Louisiana to personalize your Internet experience. The Food Bank of Northeast Louisiana may use the Aggregate Data to analyze Site usage as well as create services and/or products to fit your needs. Also, the Food Bank of Northeast Louisiana shares this Aggregate Data with the Food Bank of Northeast Louisiana’s related entities, advertisers, partners and/or other third party vendors. The Food Bank of Northeast Louisiana shall own such Aggregate Data and maintain copies of such as part of its records.

Except as otherwise indicated, the Food Bank of Northeast Louisiana uses the personally identifiable information (“Personal Information”) you provide about yourself: (a) to respond to any of your inquiries or questions about our services; (b) for internal marketing purposes and as part of the Food Bank of Northeast Louisiana’s donor database; (c) to provide you additional and updated information, materials and other advertisements regarding the Food Bank of Northeast Louisiana services; (d) to offer you other materials and/or information that the Food Bank of Northeast Louisiana believes may be of interest to you; (e) to cooperate with government officials or parties in litigation under process of law, or as otherwise required by law; (f) to protect the security or integrity of the Site; (g) to protect against a threat of safety or destruction of property; and/or (h) to protect against legal liability. In all cases, however, the Food Bank of Northeast Louisiana agents, employees and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy.

Furthermore, the Food Bank of Northeast Louisiana encourages all its business Partners to adopt and adhere to standards of protection consistent with this Privacy Policy. The Food Bank of Northeast Louisiana will not use the Personal Information, except as set forth herein, without your permission; provided, however, the Food Bank of Northeast Louisiana shall own all such Personal Information and maintain copies of such as part of its records. If you do not wish to receive any such information or to allow the Food Bank of Northeast Louisiana the right to use your personally identifiable information as described, please contact the Food Bank of Northeast Louisiana in the manner identified in the “Opt-Out” section below. The Aggregate Data and Personal Information may be transferred, distributed or sold as part of the Food Bank of Northeast Louisiana or its assets.

Opt Out

You may choose not to receive such information and/or to allow the Food Bank of Northeast Louisiana to use your information in the manner described above by simply notifying the Food Bank of Northeast Louisiana directly at info@fbnela.org or at 318-322-3567. Upon receipt and processing of an “opt out” request, the Food Bank of Northeast Louisiana will, within its commercially reasonable amount of time, remove your information from any future marketing communications.

Security; No Liability

The Food Bank of Northeast Louisiana has implemented security measures to help protect against the risk of loss, misuse and alteration of any information under the Food Bank of Northeast Louisiana’s control. The Food Bank of Northeast Louisiana protects your online order information by using Secure Sockets Layer (“SSL”) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than the Food Bank of Northeast Louisiana. Nevertheless, such security measures may not prevent all loss, misuse or alteration of information on the Site, and the Food Bank of Northeast Louisiana is not responsible for any damages or liabilities relating to any such security failures. You understand that data and communications, including e-mail and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet.

Furthermore, the Site contains links to other web sites. The Food Bank of Northeast Louisiana is not responsible for nor can the Food Bank of Northeast Louisiana ensure the privacy practices or content of such other sites.

IP Addresses and Cookies

Like other web sites, the Food Bank of Northeast Louisiana uses your IP address to help diagnose problems with the Food Bank of Northeast Louisiana’s servers, to administer the Site and for security purposes.

“Cookies” are pieces of data sent from a Web server to a Web browser that enable a Web server to identify users that visit a site hosted by that server. The Food Bank of Northeast Louisiana may use Cookies in order to identify you to our site so that the Food Bank of Northeast Louisiana can provide more customized information and services to you. In addition, our site may contain advertisements that may contain Cookies. In general, if you choose, you can disable the use of Cookies by reviewing your browser’s preferences and options.

Modification of Privacy Policy

The Food Bank of Northeast Louisiana may change this Privacy Policy at any time, consistent with the terms set forth in the Terms and Conditions of Use, by posting the changed or amended Privacy Policy on the Site. Your continued viewing of or use of this Site following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

How to Contact the Food Bank of Northeast Louisiana for Any Reason

You may contact the Food Bank of Northeast Louisiana with questions or comments regarding this Privacy Policy, updating any personally identifiable information or anything else related to the Food Bank of Northeast Louisiana and/or this Site at info@fbnela.org or at 318-322-3567.